thank you Don & Dyson for a good working vacuum and thank God for these blessings!
Thursday, January 14, 2010
New Head
We got a big hairy dog (a Bouvier named Luke) 3 1/2 years ago. So 3 years ago we needed a better vacuum. Tried & returned a Kenmore for Pets. It did not work as well as the nearly wore out Oreck we already had. After reading reviews and the consumers report we selected a Dyson for Pets, canister style. WHAT A GREAT VACUUM!! -with a 5 yr warranty- I wore the brush out in 2.5 yrs & it started making a rattling noise (brush bushings). Getting to things as I do, after a few months I turned it over to Don. When he got around to looking at it, he decided it could be fixed if we could get parts. Yes, we could get parts. He called Dyson for parts, they listened to his tale & offered to send us, free of any charges, an entire new head, "just in case"... said it would be here in 7 - 10 days... This is day 8... It's here!.. AND it works really great... amazing how much more dirt is picked up off the carpet when the brush works right... Will I buy another Dyson, IF this one wares out after 5 years? You Bet I Will!!
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My husband just had to buy a kirby...which I hated cause they are way to heavy and cost way too much. Anyway I decided to buy a dyson, we have had it for three + years, have never had any problem with it and the kirby never comes out of the closet, not even for my husband. Dysons are the best. I highly recommend them to my friends.
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